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great support

as others have said, the customer support is very responsive however i have never experienced such an over complicated, over engineered process in upgrading a plugin. Instead of supplying a serial number that unlocks additional features, you have to log into wpmudev's very clunky dashboard that looks like a relic from the Netscape era and somehow activate the software from there. And its not enough if you are a WordPress admin, you need to be logged in with the matching user account that set up the Forminator plugin initially. WHY?!! Some sites might have 5 admins working on it! ...

Abdul took care of a very frustrating issue I was having and did it quickly and professionally! Thank you

I've been a customer of WPMUDEV for many years now and my TL;DR experience is that they're easily the best hosting company I've ever used. I've moved my webhosting clients between 5 hosts over the course of my business and have experience with many more due to various client situations -- even the best of them don't come close to the quality of customer service that WPMUDEV provides. I now host all my clients with them and although it's not 100% problem-free, it's excellent. Absolutely recommend.

These days, service you can respect and count on is a rare thing. I requested help from this company and their response was nothing short of incredible. For a cancer nonprofit like ours, that's priceless!

I don't remember how long have I been a user here. But at least 5-6 years.. still they are Just too good! I ask for solutions, wait a bit, grab a coffee, and it IS DONE! THANKS THANKS

Customer support resolved all of issues I had.

Great customer support. Luis Cardenas is exceptionally helpful. Thank you!

WMPU Dev is not only a brilliant hosting platform, but they have THE BEST tech support I've ever come across on any platform. Great value, works very well, cannot speak highly enough of the platform and their staff - highly recommend.

Great clear help.

Alfredo Loyola gave me a pro tip on configuring DNS entries on cludflare.

I had a question about how to get my free domain name and Pro email account that came with my hosting package. Michelle answered them quickly and precisely.

Excellent, patient support from Alfredo ⭐ Review Body (copy/paste): Alfredo was extremely patient, professional, and helpful during a complicated technical issue on my WordPress site. He took the time to investigate the problem thoroughly, explained everything clearly, and guided me step-by-step through what was inside and outside of support scope. Even though he couldn’t directly edit theme code due to policy, he still pointed me in the right direction with detailed instructions. Very appreciative of his help — great customer support experience. ⭐ Date of Experience: November 22, 2025 (Optional fields you can leave blank) Email / Transaction number: ...

Quick response and solution by Luis Cardenas.

awesome as usual thank you Sajjad Rahat

I am blown away at the support I receive from this team. SEO and Optimization plugins are complicated and convoluted to configure on the whole but theirs has some lovely one click presets that work AND when you need tweaks there are easy to find and use functions that allow this as well. BUT the most impressive aspect of dealing with this company is the exceptional support, they are just on the ball, responsive, informed and actually know what they are doing.

Luis Cardenas was awesome and helped me out very quickly

very helpful and promt

Luis was quick, professional and effective.

Very quick and helpful. Thank you Jamil Ashraf. You were very efficient at helping sort our issue and it was resolved.