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Great customer support. Luis Cardenas is exceptionally helpful. Thank you!

WMPU Dev is not only a brilliant hosting platform, but they have THE BEST tech support I've ever come across on any platform. Great value, works very well, cannot speak highly enough of the platform and their staff - highly recommend.

Great clear help.

Alfredo Loyola gave me a pro tip on configuring DNS entries on cludflare.

I had a question about how to get my free domain name and Pro email account that came with my hosting package. Michelle answered them quickly and precisely.

Excellent, patient support from Alfredo ⭐ Review Body (copy/paste): Alfredo was extremely patient, professional, and helpful during a complicated technical issue on my WordPress site. He took the time to investigate the problem thoroughly, explained everything clearly, and guided me step-by-step through what was inside and outside of support scope. Even though he couldn’t directly edit theme code due to policy, he still pointed me in the right direction with detailed instructions. Very appreciative of his help — great customer support experience. ⭐ Date of Experience: November 22, 2025 (Optional fields you can leave blank) Email / Transaction number: ...

Quick response and solution by Luis Cardenas.

awesome as usual thank you Sajjad Rahat

I am blown away at the support I receive from this team. SEO and Optimization plugins are complicated and convoluted to configure on the whole but theirs has some lovely one click presets that work AND when you need tweaks there are easy to find and use functions that allow this as well. BUT the most impressive aspect of dealing with this company is the exceptional support, they are just on the ball, responsive, informed and actually know what they are doing.

Luis Cardenas was awesome and helped me out very quickly

very helpful and promt

Luis was quick, professional and effective.

Very quick and helpful. Thank you Jamil Ashraf. You were very efficient at helping sort our issue and it was resolved.

Send site migrated, right now is over expecting the firsts thoughts. 2 done - 16 to go!

I’ve been extremely impressed with WPMU DEV’s service and support. Recently, my site went down and their technician (Luis) stepped in, diagnosed the issue and had it back up and running in minutes. He was calm, knowledgeable, explained exactly what went wrong, and made sure everything was stable before ending the chat. It felt like they genuinely cared, not just “here’s a ticket, good luck”. Beyond that standout incident, I’ve used their platform for plugin/hosting/maintenance work and they consistently deliver on these points: Outstanding support — Live chat response times are very fast; agents stay engaged and don’t pass ...

Excellent help, prompt service, a team with a wealth of knowledge and experience!

Used the wpmudev pro plugins for may some years, its my chosen default option for optimization plugins. Now im currently start using the hosted solution. The support was great, helping all the process. Also the managed panel is awesome, one dash for all!

I have been using the very good plugins for a very long time. Now I have also migrated the last websites to wpmudev hosting. The normal plans are certainly enough for small projects. But even the smallest Plus package (Bronze Plus) really makes a website fly. An absolute recommendation from me! PLUS: The support is fantastic. Whether live chat or support tickets. A good example of how things should work.

WMPU Alfredo to the Rescue Amazing results. Needed help connecting WMPU to cloned wordpress account. Alfredo was able to help me troubleshoot the issues and get me to the finish line. Thank you!

I had some problems running the security scan from the Hub (wpmudev/Defender Pro dashboard) and I have so many Cloudflare settings that it is hard to see which setting is blocking the access. Weirdly enough, when I added the other IP addresses to my custom rule (skip challenge) Cloudflare access logs said "No suspicious activity" and "Not mitigated" but it was still blocked. Sajjad Rahat found out for me that the free Cloudflare plan Bot Fight Mode does not respect custom rules if you're on the free plan. You have to get the Cloudflare premium plan with Super Bot ...